jlvv Casino – Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern the use of the online gaming services offered by jlvv Casino ("jlvv," "we," "us," or "our") through the website located at jlvv.club and any associated mobile-optimized pages (collectively, the "Platform"). These Terms constitute a legally binding agreement between jlvv and any individual ("Player," "you," or "your") who accesses, registers on, or uses the Platform in any capacity.

jlvv operates its online gaming services for the Philippine market. These Terms are written in English and shall be interpreted in accordance with applicable laws and regulations governing online gaming in the Philippines. Where any provision of these Terms conflicts with applicable Philippine law, the applicable law shall prevail to the extent of the conflict only, and the remainder of these Terms shall continue in full force and effect.

These Terms should be read together with jlvv's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference and forms part of the overall agreement between you and jlvv.

2. Eligibility

To register and maintain an account with jlvv Casino, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. jlvv does not permit gambling by persons under the age of 21 under any circumstances, in accordance with Philippine law and PAGCOR-regulated market standards.
• You must be a natural person. Corporate entities, trusts, and other non-individual legal persons may not hold a jlvv player account.
• You must not be a resident of or physically located in a jurisdiction where online gambling is prohibited under applicable local law.
• You must not be a current employee, director, officer, contractor, or close family member of jlvv or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously self-excluded or banned from jlvv or from another licensed gaming platform operating in the Philippine market.

jlvv reserves the right to request documentary proof of eligibility at any time. Providing false or misleading information regarding your eligibility constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of any balance.

3. Account Registration

Each Player is permitted to hold one (1) jlvv account only. Registering, operating, or accessing multiple accounts — whether under the same or different personal details — is strictly prohibited. jlvv may merge duplicate accounts and apply penalties including forfeiture of bonus funds and suspension of the account.

When registering, you agree to provide accurate, current, and complete information, including your legal full name, valid Philippine mobile number (format: +63XXXXXXXXXX), date of birth, and any other information requested during the registration process. You are responsible for maintaining the accuracy of this information and must update it promptly if it changes.

Your jlvv account credentials — username, mobile number, and password — are personal and must not be shared with or disclosed to any third party. jlvv will not be liable for any loss or damage arising from unauthorized account access resulting from your failure to keep your credentials secure.

jlvv reserves the right to refuse registration or close an existing account at its reasonable discretion, including where it suspects fraud, breach of these Terms, or regulatory risk.

4. Deposits & Withdrawals

All financial transactions on the jlvv platform are conducted in Philippine Peso (PHP). jlvv does not charge a platform fee on deposits or withdrawals; however, your payment provider (e.g., GCash, Maya, BPI) may apply its own transaction charges, which are outside jlvv's control.

Deposits: The minimum deposit is ₱100. Deposits are credited to your jlvv wallet promptly upon confirmation from the payment provider. jlvv accepts GCash, Maya (PayMaya), QR Ph, GrabPay, BPI, BDO, Metrobank, 7-Eleven CLiQQ, InstaPay, PesoNet, USDT TRC20, and Coins.ph, subject to availability.

Withdrawals: The minimum withdrawal is ₱200. Withdrawal requests are processed to the same payment method used for deposit where technically possible, as an anti-money-laundering measure. jlvv may require identity verification (KYC) before processing withdrawal requests above certain thresholds or at its discretion.

jlvv reserves the right to delay or refuse a withdrawal where there is reasonable suspicion of fraudulent activity, breach of these Terms, or pending KYC verification. In such cases, jlvv will notify the Player and provide the reasons for the delay to the extent permitted by law.

5. Bonuses & Promotions

jlvv offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All promotions are subject to the specific terms stated at the time of the offer, which supplement these Terms and prevail in the event of conflict on promotion-specific matters.

Unless otherwise stated in a specific promotion's terms:

• Bonus funds carry a 30× wagering requirement before they may be withdrawn.
• Wagering contributions vary by game type. Slots typically contribute 100%; live dealer games may contribute at a lower rate as specified in the promotion terms.
• Bonuses are non-transferable and may not be exchanged for cash until wagering requirements are met.
• jlvv reserves the right to modify, suspend, or cancel any promotion at any time, with notice provided to affected Players where reasonably practicable.
• Abuse of bonus offers — including but not limited to creating multiple accounts to claim the same bonus, exploiting low-variance games to clear wagering requirements at minimal risk, or colluding with other players — will result in bonus forfeiture and may result in account closure.

6. Game Rules & Fairness

All games available on the jlvv platform are supplied by certified third-party providers whose Random Number Generators (RNGs) are independently tested and certified by recognized gaming laboratories. jlvv does not alter the mathematical parameters of any game supplied by its provider partners.

The published Return to Player (RTP) percentage for each game reflects the certified theoretical payout rate as supplied by the provider. Actual results for individual sessions will vary due to the inherent statistical variance of each game.

In the event of a discrepancy between the outcome displayed on a Player's device and the outcome recorded on jlvv's server, the server record shall be conclusive. jlvv will not honor payouts based on display errors, including software malfunctions that display incorrect amounts, odds, or game outcomes.

Live dealer game outcomes are determined by physical game equipment (cards, wheels, dice) operated by professional dealers in certified studios. These outcomes are final and not subject to appeal except in cases of proven dealer error, which will be reviewed by jlvv on a case-by-case basis.

7. Prohibited Conduct

The following activities are strictly prohibited on the jlvv platform. Engaging in any of these activities constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of all balances (including real money and bonuses), and reporting to relevant authorities:

• Providing false, misleading, or fraudulent registration information
• Using the platform while under the age of 21
• Operating more than one jlvv account
• Using automated software, bots, scripts, or any third-party tools to interact with jlvv games or the platform interface
• Exploiting software bugs, game glitches, or technical vulnerabilities to gain an unfair advantage
• Colluding with other players to manipulate game outcomes, particularly in poker or multiplayer game formats
• Using the jlvv platform for money laundering, terrorist financing, or any other unlawful financial activity
• Abusing the bonus system through coordinated or systematic exploitation
• Attempting to access other Players' accounts without authorization
• Engaging in any conduct that disrupts jlvv's operations or negatively affects other Players' experience

8. Responsible Gaming

jlvv is committed to promoting responsible gambling practices. We provide the following tools, which are accessible at any time from Account → Responsible Gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your jlvv wallet.
• Loss Limits: Set maximum loss thresholds per day, week, or month. Once reached, play is restricted until the next period.
• Session Time Limits: Receive automatic reminders or hard stops based on time played per session.
• Cooling-Off Period: Temporarily restrict your jlvv account for a period of your choosing (24 hours to 30 days).
• Self-Exclusion: Permanently exclude yourself from jlvv Casino. Self-exclusion requests are irreversible for a minimum of 6 months and are processed within 24 hours of request.

If you are concerned about your gambling behavior or that of someone you know, please seek assistance from PAGCOR's responsible gaming resources or a professional counselling service. jlvv will not attempt to overturn self-exclusion decisions or encourage Players who have set responsible gaming limits to remove them.

9. Intellectual Property

All content on the jlvv platform — including but not limited to logos, trademarks, software, game interfaces, text, images, graphics, and audiovisual elements — is the intellectual property of jlvv or its licensed suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the jlvv platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, reverse-engineer, create derivative works from, or otherwise exploit any jlvv content without express written consent from jlvv.

10. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jlvv shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or indirect, incidental, consequential, or punitive damages arising from your use of the jlvv platform
• Interruption or unavailability of the platform due to maintenance, technical failures, internet connectivity issues, or force majeure events
• Actions of third-party game providers, payment processors, or telecommunications providers that affect your experience on jlvv
• Any loss arising from your failure to comply with these Terms or to keep your account credentials secure

In all cases, jlvv's total liability to any Player arising from a specific claim shall not exceed the total amount deposited by that Player to their jlvv account in the 30 days preceding the event giving rise to the claim.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or in connection with these Terms or your use of jlvv Casino shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, unless otherwise agreed in writing between the parties.

jlvv operates in the Philippine market in compliance with applicable local regulations governing online gaming and gambling activities as administered by PAGCOR and other relevant regulatory bodies.

12. Amendments

jlvv reserves the right to amend, update, or replace these Terms at any time. Where changes are material, jlvv will provide at least 7 days' notice via a notice posted on the Platform or by email to your registered address before the changes take effect. Your continued use of the jlvv platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

Players are encouraged to review these Terms periodically. The "Last updated" date at the top of this page reflects the date of the most recent revision.

13. Contact

If you have questions about these Terms or any aspect of your jlvv account, please contact our support team via live chat available inside your jlvv account dashboard, or by email at [email protected] (plain text — not a clickable link). Our support team is available 24/7, aligned with Philippine Standard Time (UTC+8).